Who we are
Zelto Property Auction (“Zelto”, “we”, “us”, “our”). We are the controller of the personal information described here.
What we collect
When you ask for a valuation, send an enquiry or contact us, we collect the details you enter: your name, email address, phone number if you give one, the property address and postcode, details about the property and your situation, and any message you write. We also record which page you were on and, where available, how you reached our site, so we can understand which content helps people.
Why we use it
We use your details to reply to you, to provide your valuation, and to arrange for our network of auction partners to assist with your sale where you ask us to. We rely on your consent, which you give by ticking the box on our forms, and you can withdraw it at any time.
Who we share it with
We share your details with our network of auction partners only as far as needed to deliver the valuation or sale you have asked about, and with service providers who host our website and send our email. We do not sell your personal information.
How long we keep it
We keep enquiry details for no longer than 24 months after our last contact with you, unless you ask us to delete them sooner or we are required to keep them for longer.
Your rights
Under UK data protection law you can ask to see, correct or delete the information we hold about you, object to or restrict how we use it, and ask for it in a portable format. To exercise these rights, contact us using the details below. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Cookies
Our Cookie Policy explains the cookies we use.
Contact us
For anything about your personal information, use our contact page
